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Refund policy
- Eligible items may be returned/exchanged if notified within 3 days of receipt of item.
- Item must be returned in original condition with no signs of damage or wear to be eligible for refund/exchange.
- Customer must receive approval prior to sending item back.
- Item must be sent back in original packaging and shipping must include tracking and full insurance.
- Customer is responsible for return shipping costs. Original shipping costs are non-refundable.
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The following items are NOT eligible for return/exchange: custom and made to order items, items altered for the customer, rings that have been resized for the customer, and personalized items.